05Membership & Billing EngineRecurring plans, family billing, freezes, proration, promos, dunning
$75,000
06Front-Desk POS & PaymentsIn-person point of sale, refunds, credits, invoicing, Galley register
$35,000
07Member CRM & Lead PipelineProfiles & lifecycle, segmentation, lead capture to conversion
$32,000
08Class Registration & WaitlistsRecurring class templates, appointments, waitlists — registration in-house
$30,000
09Door Access & Entry HardwareQR / RFID entry wired to memberships, gate-day scan lanes
$38,000
10Marketing AutomationBroadcasts, automated flows, review requests, win-backs — email & text
$28,000
11Analytics & Churn IntelligenceCohort dashboards, at-risk flags, AI churn prediction & engagement
$57,000
12Waivers & ComplianceE-sign waivers, minor & guardian consent, document management
$18,000
13Inventory & Facility UpkeepRetail & café stock behind The Hold and the Galley, equipment maintenance
$25,000
14External Rental & Tournament Booking PortalSelf-serve booking & payment for outside leagues, conflict-checked against Ark Ops
$60,000
15Live Stream & Recruiting HighlightsCourt-side streaming, AI highlight clips, shareable recruiting profiles
$120,000
16Digital Signage & Sponsorship ManagerLobby & court-side screens, sponsor contracts, ad rotation sold as inventory
$30,000
17HR, Hiring & PayrollApplicant tracking for coaches & staff, onboarding, payroll runs
$38,000
18IT Infrastructure & Network OpsWi-Fi, security cameras, POS & kiosk hardware, a help desk when something breaks
$92,000
19Financial Reporting & Accounting SyncQuickBooks sync, owner dashboards, board-ready reporting
$22,000
Full-scope build-outthe three-year, $700,000 plan
$700,000